Making Contact with Senior
The Senior plc Group has 26 operating businesses in 12 countries. Individual contact details for our operating businesses can be accessed from our Operating Businesses. If you are unsure which operation is the most appropriate to deal with your enquiry, please go to Make Contact with Senior, complete and send the contact form, and we will get in touch with you.
Alternatively, please contact a member of Senior's Group Secretariat team on:
T: + 44 (0)1923 775547
E: [email protected]
or write to:
Senior plc
59/61 High Street
Rickmansworth
Hertfordshire
WD3 1RH
United Kingdom.
Investor Relations & Press Enquiries
Journalist enquiries relating to Corporate matters should be made to:
Gulshen Patel, Director of Investor Relations and Corporate Communications, on +44 (0)1923 714722
Richard Webster-Smith at Finsbury, Senior's Financial PR Agency, on +44 (0)207 251 3801
Trade enquiries
If you have an enquiry concerning the products, services or capabilities of the Senior plc Group, you may find it useful to view our Operating Businesses then contact the relevant operation directly.
Shareholder Enquiries
Equiniti (the Company's Registrars) will be able to help you with queries relating to:
- Change of Name and Address
- Lost Share Certificates
- Share Transfers
- Consolidation of Shareholding Accounts
- Dividend Mandates.
The website of Equiniti, www.shareview.co.uk provides plenty of useful information concerning your shares in Senior plc and can also enable you to manage your shareholding online. Please note that you will need your shareholder reference number in order to be able to register with their website (which begins with the number 0228 and can be found on your dividend vouchers or other correspondence from Equiniti).
You may also contact the Company's Registrars on 0371 384 2136* (or +44 371 384 2136, if calling from outside the UK) or by writing to them at: Senior plc c/o Equiniti, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA. To help Equiniti deal efficiently with your call or letter, please refer to Senior plc and your shareholder reference number.
*Calls to this number will be charged at 8p per minute from a BT landline. Other network providers costs may vary.
What do I do if I am an executor of a shareholder's estate?
If your spouse has died, or you are acting as the executor of a shareholder's estate, please forward the original share certificate(s) and Grant of Probate to Equiniti at the above address, and then a replacement certificate will be issued. If the estate was not large enough for Probate to have been granted please contact Equiniti and they will send you information on the small estates procedure.
Pension enquiries
The UK-based, Senior plc Pension Plan ("the Plan"), is administered by Aptia UK Limited (and was previously administered by Mercer). If you are a pensioner member of, or a member with deferred benefits in, the Plan, you can obtain further information concerning the Plan and your pension benefits via the Aptia Pensions Admin website or by contacting the Aptia Member Helpline on 0344 209 0420 and ask for a member of the Senior plc Pension Plan team.
Alternatively you can write to Aptia at:
The Trustee of the Senior plc Pension Plan
c/o Aptia UK Limited
Maclaren House
Talbot Road
Stretord
Manchester
M32 0FP
If your personal circumstances change, e.g. where you have changed your address, or if you wish to complete or amend an Expression of Wishes form, please contact Aptia and they will be able to assist.
The following documents relating to the Senior plc Pension Plan ("the Plan") are available for review:
1. the most recent Implementation Statement;
2. the Statement of Investment Principles which sets out the policy of the Plan Trustee on various matters governing decisions about the investments of the Plan; and
3. the Internal Dispute Resolution Procedure which sets out the basis on which the Plan Trustee shall investigate and decide upon Plan disputes quickly and effectively.
If you are a member of a Senior pension plan that is operated outside the UK, please contact the HR Department of the operation where you are, or were, employed. Contact details of the operations in the Senior plc Group may be found at our Operating Businesses. If the HR Department is unable to assist with your enquiry, please then contact the Group Company Secretary (his details are set out below).
Complaints and Further Information
Whilst we hope your experience of dealing with Senior is a positive one, there may times when you feel we could have done things better. If this is the case, or if you require more information about Senior, we are keen to hear from you. Please go to "Make Contact with Senior", and then we will get in touch with you.
Alternatively Andrew Bodenham, Senior's Group Company Secretary can be contacted in the following ways:
T: + 44 (0)1923 775547
E: [email protected]
or please write to him at:
Senior plc
59 / 61 High Street
Rickmansworth
Hertfordshire
WD3 1RH
United Kingdom.